High-Quality Used Excavator in Stock at the Factory—Video Inspection Available

Answer: We offer a “Remote Vehicle Inspection” service. We guarantee high-definition, no-blind-spot photos, a comprehensive inspection report, and a live video call that includes a cold start and a full-range hydraulic operation test. We support buyers in arranging for third-party organizations (such as SGS or BV) to conduct on-site inspections.

Answer: This includes not only a car wash, but also replacing all oil filters, repairing leaks, conducting pressure tests under load, and applying rust-proofing treatment for shipping (waxing and covering with canvas).

Answer: “Sign the contract and pay a 30% deposit -> Pay the remaining 70% before the machinery is shipped or after a copy of the bill of lading (B/L) is issued.” We do not accept cash on delivery, but we do accept letters of credit (L/C) or reliable wire transfers (T/T).

Answer:Shipping costs vary. Roll-on/roll-off (Ro-Ro) ships are the safest option but also the most expensive. If you want to save money, you can disassemble the 20-metric-ton excavator (removing the boom, counterweight, and cab) and load it into a 40-foot high cube container (40HQ), which will significantly reduce ocean freight costs.

Answer: Absolutely. From the bill of lading, commercial invoice, and packing list, we specifically note that we can assist with obtaining Certificates of Origin (CO) or Pre-Shipment Inspection Certificates (PVOC/SGS) required by specific countries, and we will assign a dedicated staff member to handle the entire process.

Answer: Highly recommended. This means you can not only purchase attachments all in one place, but we’ll also test the compatibility of the hydraulic lines before shipment and bundle them together for delivery, saving on shipping costs.

Answer:We not only sell complete machines, but also have a comprehensive supply chain. We are committed to providing our long-term customers with international express shipping for wear parts (such as filter elements, bucket teeth, and seals) and core components (such as hydraulic pump parts) at factory prices. We also offer a 12-month after-sales warranty.

Answer:Every excavator has a unique vehicle identification number (VIN) and engine number. These numbers are clearly stated in writing on the official sales contract (PI). On the day of container loading or ship loading, we will record unedited, continuous video documenting the entire process of the machine—bearing these identification numbers—being driven onto the vehicle, loaded into the container, and secured with a customs seal.

Answer:“Our sales contract includes clear protection clauses: If we are unable to ship the machine on time due to reasons on our part, or if a third-party inspection prior to shipment reveals a major structural or powertrain failure that was not disclosed to you, we will refund 100% of the deposit unconditionally and in full. However, if the machine complies with the contractual description and the buyer unilaterally cancels the order for personal reasons, the deposit will be used to offset storage and preparation costs (non-refundable).”